Privacy policy.
Privacy Policy
Last updated: April 2026
Volka Travel ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or book travel services or retreats through Volka Travel.
Information We Collect
We may collect personal information when you submit a contact form, join a mailing list, book a retreat, purchase services, complete planning questionnaires, or communicate with us directly. This information may include your name, email address, phone number, billing address, travel preferences, dietary requirements, emergency contact details, and passport-related travel information when required for bookings. We only collect information necessary to provide our services.
How Your Information Is Used
Your information may be used to process retreat reservations, deliver travel planning services, send booking confirmations and invoices, communicate important trip updates, respond to inquiries, provide customer support, and improve our services and website experience. If you join our mailing list, we may send occasional updates about future retreats, travel opportunities, or announcements. You may unsubscribe at any time.
Payments
Payments made through our website are securely processed through third-party payment providers, including Stripe. We do not store your full payment details on our servers.
Retreat Bookings and Travel Planning Services
When booking a retreat or travel service, additional information may be collected to support logistics, accommodations, dietary needs, and safety requirements. This information is used solely to operate your travel experience. Where necessary, limited information may be shared with trusted service providers such as accommodation partners, transport providers, activity hosts, and local coordinators. Only information required to deliver your booking is shared.
Cookies and Analytics
Our website is hosted on Squarespace, which uses cookies and analytics tools to understand how visitors interact with the site and improve performance. Cookies may be used to analyze website traffic, remember preferences, and improve user experience. You can adjust cookie preferences through your browser settings.
Email Communications
If you subscribe to our mailing list, your email address is stored securely and used only for Volka Travel communications. We do not sell or share mailing list data. You may unsubscribe at any time using the link included in any email.
Data Protection
We take reasonable steps to protect your personal information using secure systems and trusted service providers. However, no internet transmission can be guaranteed completely secure.
International Visitors
Volka Travel serves clients globally. By using this website, you acknowledge that your information may be processed in countries where our service providers operate.
Your Rights
Depending on your location, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, or withdraw consent for communications. To make a request, please contact us using the details below.
Contact
If you have questions about this Privacy Policy or how your data is handled, please contact:
Volka Travel
book@volkatravel.com
Use of this website constitutes acceptance of this Privacy Policy.