Retreat Cancellation &
Refund Policy.
This Cancellation & Refund Policy applies to retreat reservations made through Volka LLC, doing business as Volka Travel ("Volka Travel").
Reservation Deposit
A non-refundable deposit is required to secure your place and selected room category at a Volka Travel retreat when selecting a payment plan. Retreat pricing is based on per-person occupancy within the selected room category, unless otherwise stated. Submitting a deposit confirms acceptance of this Cancellation & Refund Policy.
Remaining Balance & Payment Options
Guests may choose their preferred payment option at checkout. Depending on the option selected, the remaining balance will either be paid in full or divided into scheduled payments through our payment provider. Payment amounts and due dates are based on the payment option selected at the time of booking.
Regardless of the payment option selected, the full retreat balance must be paid no later than 30 days before the retreat start date. Reservations made within 60 days of the retreat start date require payment in full at the time of booking.
Guest Cancellation
The reservation deposit amount is non-refundable regardless of when a guest cancels.
More than 180 days before the retreat
If a guest cancels more than 180 days before the retreat start date, any payments made beyond the non-refundable deposit may be refunded.
179 days or less before the retreat
All payments are non-refundable. This includes the deposit and any additional payments made toward the retreat up until that point.
If a guest is unable to attend, they may arrange for a replacement guest to take their place, subject to approval by Volka Travel and availability. Any refund or transfer of funds in connection with a replacement guest will be handled at the discretion of Volka Travel.
Payments cannot be transferred to another retreat date or applied toward a future Volka Travel retreat unless otherwise agreed in writing.
Missed Participation
No refunds or credits are provided for late arrivals, early departures, missed activities, or unused portions of the retreat experience.
Changes to Retreat Itinerary
Volka Travel reserves the right to make minor adjustments to the retreat itinerary or inclusions if required due to supplier availability, operational considerations, or circumstances beyond our control. Any such adjustments will not affect the overall retreat experience.
Retreat Cancellation by Volka Travel
If a retreat is cancelled by Volka Travel for any reason, including failure to meet the minimum number of participants required to operate the retreat, all payments made directly to Volka Travel for the retreat will be refunded.
Volka Travel is not responsible for additional expenses incurred by participants, including but not limited to airfare, travel insurance, transportation arrangements, or other personal travel costs.
Volka Travel is not responsible for cancellations, delays, or changes caused by circumstances beyond our control, including but not limited to weather events, transportation disruptions, government actions, public health situations, or supplier interruptions.
Travel Insurance Recommendation
Guests are strongly encouraged to purchase comprehensive travel insurance that includes trip cancellation coverage to protect their investment in the event of illness, travel disruption, or other unforeseen circumstances that may prevent attendance.
Policy Acceptance
By submitting a deposit, guests acknowledge and agree to the payment schedule, cancellation terms, and refund conditions outlined in this policy.
Contact
Questions or written requests must be made directly to:
Updated 08/12/2026