Retreat Cancellation &
Refund Policy.
This Cancellation & Refund Policy applies to retreat reservations made through Volka LLC, doing business as Volka Travel ("Volka Travel").
Reservation Deposit
A non-refundable deposit of $750 is required to secure your place and selected room category for a Volka Travel retreat. Retreat pricing is based on per-person occupancy within the selected room category. Submitting a deposit confirms acceptance of this Cancellation & Refund Policy.
Remaining Balance & Payment Options
After your reservation is confirmed, the remaining balance will be invoiced separately. Guests may choose to complete payment in full or select a monthly payment plan.
If selecting to complete payment in full, the remaining balance must be paid within 7 days of receiving the invoice.
If selecting the payment plan option, the remaining balance will be divided into monthly payments due on the first day of each month following booking and will also include a 5% service charge. Payment schedules are fixed and are not adjusted based on booking date.
In some cases, if a reservation is made during the second half of a calendar month, the first scheduled payment may be adjusted to begin on the first day of the following month. Any adjustment to the payment schedule must be confirmed with Volka Travel prior to booking and depends on availability within the overall payment timeline leading up to the retreat.
If a scheduled monthly payment is missed, Volka Travel will contact the guest to arrange completion of the payment as soon as possible. Reservations with overdue payments that remain unresolved may be released at the discretion of Volka Travel. All payments made up to that point remain non-refundable.
Regardless of payment method selected, all balances must be completed no later than 90 days prior to the retreat start date.
Reservations made within 90 days of the retreat start date require payment in full at the time of booking. Payment plan options are not available within this period unless otherwise approved by Volka Travel prior to booking.
Reservations with unpaid balances after the final payment deadline may be released and all payments made up to that point remain non-refundable.
Guest Cancellation
Because retreat accommodations, transportation, and services are reserved in advance with third-party partners, all payments made toward the retreat are non-refundable unless a replacement guest is secured for your space.
If a replacement guest is confirmed, any refund issued will be at the discretion of Volka Travel and may be subject to administrative adjustments.
Refund eligibility is not affected by the timing of a guest’s cancellation. Because retreat services are reserved in advance, all payments remain non-refundable unless a replacement guest is secured.
Payments cannot be transferred to another retreat date or applied toward a future Volka Travel retreat unless otherwise agreed in writing.
Missed Participation
No refunds or credits are provided for late arrivals, early departures, missed activities, or unused portions of the retreat experience.
Changes to Retreat Itinerary
Volka Travel reserves the right to make minor adjustments to the retreat itinerary or inclusions if required due to supplier availability, operational considerations, or circumstances beyond our control. Any such adjustments will not affect the overall retreat experience.
Retreat Cancellation by Volka Travel
If a retreat is cancelled by Volka Travel for any reason, including failure to meet the minimum number of participants required to operate the retreat, all payments made directly to Volka Travel for the retreat will be refunded.
Volka Travel is not responsible for additional expenses incurred by participants, including but not limited to airfare, travel insurance, transportation arrangements, or other personal travel costs.
Volka Travel is not responsible for cancellations, delays, or changes caused by circumstances beyond our control, including but not limited to weather events, transportation disruptions, government actions, public health situations, or supplier interruptions.
Travel Insurance Recommendation
Guests are strongly encouraged to purchase comprehensive travel insurance that includes trip cancellation coverage to protect their investment in the event of illness, travel disruption, or other unforeseen circumstances that may prevent attendance.
Policy Acceptance
By submitting a deposit, guests acknowledge and agree to the payment schedule, cancellation terms, and refund conditions outlined in this policy.
Contact
Questions or written requests must be made directly to: